A laundromat can have the most up-to-date equipment, convenient payment options, and trendy signage, but these factors won’t be appreciated if customers are constantly struggling to move around inside while washing, drying, and folding their clothes. Use our laundromat layout tips to make laundry day easier for your customers. They will undoubtedly be grateful!
Laundromat Layout Tips
Have you ever thought about the way foot traffic flows in your laundromat? Take a moment to think about how customers use your laundromat. To get their laundry done, they must efficiently navigate your space, often while steering heavy loads of clothing from machine to machine. Having an intelligent laundromat layout is an excellent way to make your customers’ lives easier and encourage them to return for another laundry day soon. These laundromat layout tips can get your space in tip-top shape!
Keep Washer and Dryer Equipment Against the Wall
Your washers and dryers are the equipment that most of your customers will be using, so making them as accessible as possible should be a priority. You can accommodate large equipment and leave plenty of floor space by placing your washers and dryers alongside the walls in your laundromat. This will ensure that washers and dryers are close together and create a natural footpath for customers to follow, making busy days at the laundromat easier to navigate.
Provide a Dedicated Folding Space
Not all customers will stop to fold their clothes, but that doesn’t mean your customers won’t need a space to organize their laundry. Customers need clean, flat surfaces to sort, fold, and otherwise take care of their laundry when they arrive and leave. If they don’t have that space, they will linger in front of the machines to sort out their laundry, which causes traffic jams on busy days. You can make everybody’s laundry day easier by creating a dedicated clothing folding space in your laundromat. Place a bank of counters or tables opposite your laundry equipment for customers.
Improve Your Customer Experience
Getting laundry done is the most essential aspect of your customer’s laundromat experience, but it isn’t the only one. Unless your customers are dropping clothing off for a fluff-and-fold service, the odds are good they’ll spend one to two hours at your laundromat to get their laundry done. Since the laundry experience includes some downtime for customers, you can make it better by providing the right amenities:
- Create a comfortable seating area where customers can relax and wait for their laundry to get done. Cushioned chairs and couches are appreciated, as well as a television and some magazines for entertainment.
- Some people like to use their time at the laundromat to catch up on schoolwork or work remotely. You can make their lives easier by providing free Wi-Fi and an open table.
- Parents often bring children with them to the laundromat. Amenities like coloring books and crayons in a dedicated play area can make the laundromat more fun for kids, and their parents will be grateful too.
- Many laundromats have some kind of food or drink available for customers, but you can go above and beyond by creating a coffee and refreshment area. You can provide vended snacks or even create a coffee bar for customers if you have the space and demand.
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We hope these laundromat layout tips help you organize your laundromat into an efficient and enjoyable space. If you need more laundromat business tips, check out our blog!
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