Did you know that keeping your laundromat clean is cited by customers and laundromat owners as a sign that a laundromat is worth going to? Understanding the importance of maintaining a clean laundromat is key to your success in the laundry business.
The Importance of Maintaining a Clean Laundromat
Does your laundromat have a tidiness problem? It’s more common than you may think. After all, laundromats are busy places, and finding downtime to clean while working with customers and maintaining equipment can be challenging. However, if you don’t keep a clean laundromat, you might risk more than some crumbs on a folding table. Neglecting laundromat cleanliness can disappoint your customers and ultimately affect your bottom line in ways you may not realize.
Customers Want to Go to a Clean Laundromat
In a business where customer retention is necessary, you can’t risk turning off a customer before they even patronize your business. However, if you fail to clean your laundromat regularly, that’s exactly what might occur. If you were looking for a place to get your laundry done, would you go to a laundromat with visible grime on the machines or unidentified spills on the floor? Believe it or not, when customers see a dirty environment in a laundromat, they will assume that lack of cleanliness extends to the washers and dryers they’d be using to clean their clothes. In other words, when customers see dirt at a laundromat, they go elsewhere.
(Check out our blog post What Customers Want in a Laundromat to learn more about what customers are seeking from their laundry experience.)
A Clean Laundromat Helps You Avoid Liability
While a clean laundromat appeals to customers, a dirty laundromat can do more than gross them out. If you look at a list of reasons why laundromats get sued, you’ll notice many problems caused by a dirty environment. Slip-and-fall injuries from spills, fires caused by lint build-up, and even chemical burns from improperly stored cleaning materials can result in legal liability for yourself and your business. Making sure everything is clean and tidy is a great way to avoid a costly lawsuit before it starts.
A Clean Laundromat Gets More Life Out of Equipment
A good washer or dryer will give you over a decade of reliable service. However, one easy way to shorten the lifespan of any piece of equipment is to fail to clean and maintain it properly. While commercial washers and dryers are more sturdy than home models, they can still be affected by issues like mold and lint build-up that can turn into costly problems to fix. Clean and maintain your equipment regularly, and you’ll be able to rely on it until you’re ready for that upgrade.
A Clean Laundromat Is a Business That People Trust
Cleanliness is essential, but is it so crucial that you should make it a business priority? According to 55 percent of laundromat owners, a clean environment is a sign that a laundromat owner knows what they’re doing. Keeping it tidy encourages customers to be on their best behavior, reduces the wear-and-tear laundry equipment experiences, and shows that you take your business seriously. No wonder so many laundromat owners say it’s important!
Now that you know why a clean laundromat is so essential, take some time to assess your own laundromat environment. Could it be cleaner? Talk to your employees about the importance of laundromat cleanliness today.
If you’re looking for a reliable distributor, check out Laundry Solutions Company, a full-service provider of premium vended, on-premises, and multi-housing commercial laundry equipment. Our leasing program provides no mileage fees, no service fees, and no parts fees. You will be able to use high-quality Speed Queen equipment while enjoying a flexible lease and predictable payments. To learn more about our products and services, please give us a call at 800-383-9274 or contact us online. We look forward to hearing from you!